Legal
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, organization, and professional credentials when you register or contact us. We also collect information about your use of our platform through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process claims and transactions on your behalf, communicate with you about your account and our services, and comply with applicable legal and regulatory requirements.
3. Protected Health Information
We handle Protected Health Information (PHI) as a HIPAA Business Associate. PHI is used solely for the purposes of processing insurance claims and related billing operations as described in our Business Associate Agreements with our healthcare provider partners.
4. Information Sharing
We share information with US insurance payers and clearinghouses solely for the purpose of claims processing. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information against accidental or unlawful destruction, loss, alteration, and unauthorized access or disclosure.
6. Data Retention
We retain personal information for as long as necessary to provide our services and comply with our legal obligations. Claims records are retained for a minimum of seven years in accordance with healthcare regulatory requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@latammedicalnetwork.com.
8. Contact
If you have questions about this Privacy Policy, contact our Privacy Officer at privacy@latammedicalnetwork.com or by mail at 555 Main St., San Diego, CA 92101.
Last updated: January 1, 2026